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About ClimaCall

Built alongside HVAC companies, for the work behind every service call.

ClimaCall is a practical field service platform for small HVAC teams. It keeps the office and field working from the same job information, from the first customer call through the invoice.

Our story

The work came first

ClimaCall began by listening to the people answering the phones, running the calls, and closing out the jobs.

We sat down with the owners and technicians at three HVAC companies and looked at how work actually moved through their day. They were taking calls, sending technicians into the field, writing estimates, finishing repairs, and trying to keep customers informed. The information they needed was spread across phones, paper notes, inboxes, and text messages.

We asked practical questions. What should the office know when a customer calls? What should a technician see before walking into a home? How can the work, approval, invoice, and payment stay connected without another trip to the office?

Those conversations shaped the first version of ClimaCall. They also set the standard we still use: make everyday HVAC service work easier to follow without turning the software into another source of complexity.

What guides the product

Practical decisions for real service teams

The goal is simple: give a small HVAC company enough structure to stay organized without making the day harder.

01

Built around HVAC work

Customer, property, equipment, work, and billing details should make sense in the context of a service call.

02

Simple in the field

A technician should be able to find the job, understand what is needed, and update the record from a phone without a long training project.

03

Clear across the team

The office and field should be able to see the same job context so fewer details depend on memory, separate messages, or end-of-day reconstruction.

Our mission

Help HVAC companies run with less chaos

We serve owner-operators and small to mid-sized HVAC companies that want a clearer way to manage service work as the team grows.

  • Owners who are still close to day-to-day service work
  • Office teams coordinating customers, schedules, and billing
  • Technicians who need useful job information in the field

To empower small and mid-sized HVAC companies with simple, powerful tools that save time, reduce chaos, and drive revenue, all without the complexity and cost of legacy platforms.

The team

People building around real HVAC work

ClimaCall is proudly minority-owned and built by technologists, entrepreneurs, and product leaders working with HVAC professionals.

Carlos Santos

Carlos Santos

CEO and Co-Founder

Leads the overall vision, strategy, and growth of ClimaCall. Sets the long-term direction, oversees cross-team alignment, and drives investor, partner, and high-level customer relationships.

Hector Ventura

Hector Ventura

CTO and Co-Founder

Sets ClimaCall’s overall technology vision and long-term innovation roadmap. Evaluates emerging technologies, drives product and technology alignment, and helps keep the platform competitive, secure, and scalable.

Pavel Navarro

Pavel Navarro

COO, Sales Leader, and Co-Founder

Owns day-to-day operations, sales strategy, and execution. Keeps internal teams on track, supports customer success, and drives growth through partnerships and direct sales.

Fred Pena

Fred Pena

VP of Engineering and Co-Founder

Leads the engineering team and owns execution. Manages timelines, sprints, developer workflow, and quality standards while working with technology and product leadership to deliver the platform.

Ready to run your HVAC shop without the daily chaos?

See how ClimaCall connects the people and information behind each service call.