Need a hand?
The fastest way to get help is to send our support team a quick email.
Create A Ticket
Step 1
What's wrong?
Briefly describe what happened and which page you were on.
Step 2
Who's affected?
Let us know if it's just you or your whole team.
Step 3
Snap a pic
Attach a screenshot of any error messages you see.
System Live
Core Platform
System Live
Mobile App
System Live
Billing Sync
Common Questions
How long does a response take?
We typically respond within 2-4 business hours during standard shop operating times.
Can I call instead?
Currently, we handle all requests via email so we can track issues properly and send you links/screenshots to help fix things.
My login isn't working
Try a password reset first. If you don't get the email, check your spam folder or ask your shop admin to verify your email address is correct.