Delete your ClimaCall account
ClimaCall includes an in-app account deletion flow. Depending on your account type, deletion can be completed directly in the app or may require help from our support team.
How it works
ClimaCall shows different deletion options based on the type of account you have.
- Owner or admin accounts can access account deletion options in the app.
- Standard user accounts can also see the deletion or removal options available to them in the app.
- Some requests may require support review before they are completed.
- This can happen in cases involving company-managed accounts, active billing, security checks, or recordkeeping requirements.
Delete your account in the app
Need support?
If your request cannot be completed fully in the app, contact us at:
Please include your full name, company name, and the email address associated with your account.
What data is deleted
- User profile information tied to the deleted account
- Login and authentication records related to that account
- Personal account data that is no longer needed for operations or legal compliance
What data may be retained
Some information may be kept for a limited time when required for legal, tax, accounting, security, fraud prevention, dispute resolution, or company recordkeeping purposes.
- Billing and transaction records
- Audit and security logs
- Records required by law
- Company business records that are part of a company-managed account
Processing time
Some deletion requests may be completed immediately in the app. Requests that need review or support assistance are processed within a reasonable period after verification.